Ask Koi anything
A chat assistant that lives in your workspace. Ask about a record, your cold quotes, today’s priorities, or how the app works — Koi answers from your own data, streaming in real time, and links straight to the records it cites.
Meet Koi
The assistant that knows auto transport like a 20-year veteran
Koi lives inside CarShipOS. It knows your records, your lanes, and this industry — snowbird seasons, market rates, carrier behavior — and it answers in seconds, grounded in your own data.
What Koi does
One assistant, working everywhere you do
A pricing desk in your pocket
Ask "what’s the going rate Miami to Austin enclosed?" and Koi answers with your own pricing engine’s number, the market range, recent comparable shipments, and an honest confidence statement — plus seasonal judgment a 20-year veteran would add.
Koi Compose
Writing help inside every composer. Draft a reply from the thread, polish your wording, make it friendlier or firmer, cut it in half, or fix the grammar — with one-click undo back to your original.
The morning briefing — and the Digest
Koi’s daily briefing surfaces new leads waiting, orders that still need a carrier, risks, and priorities — on your dashboard and, if you want it, as the Koi Digest email with your first coffee.
Copilots on every record
Record and quote copilots, inbox triage with drafted replies, dispatch risk monitoring, and an automation builder that turns a plain-English sentence into a working rule.
Grounded, not improvised
Koi cites your records by their real ids, never invents a price, and every workspace number comes from your data. Tell Koi about your brokerage once — your lanes, your policies, your voice — and every answer reflects it.
Built-in industry judgment
Koi grew up on the load board
Most assistants know everything about nothing. Koi ships with a curated, auditable brief on how this industry actually works — so when it talks pricing or timing, it sounds like the dispatcher who’s seen twenty snowbird seasons, not a chatbot guessing.
And the numbers? Those only ever come from your workspace and your market data. Koi adds the judgment; your data supplies the facts.
- Snowbird seasonality — the October southbound surge, the spring reverse, and which direction is the cheap one
- Summer PCS season, lane and corridor economics, and per-mile reality by distance band
- Open vs enclosed economics, non-runner surcharges, and why carriers cancel
- Load-board posting craft: price to move vs price to sit, and when to bump
- Broker compliance basics — bond, cargo insurance gaps, and the BOL as the governing document
Put a veteran on every desk
Koi is included with the CarShipOS WorkSpace plan — chat assistant, copilots, pricing intelligence, Compose, and the morning Digest, all in one workspace.